About Us
Since our inception in 2017, CoAbility has been at the forefront of NDIS Support Coordination, championing a people-first approach to everything we do. With over 40 dedicated experts, we’ve crafted thousands of success stories for NDIS participants nationwide. Our team thrives on diversity, creativity, and the collective pursuit of excellence.
We know our diversity makes CoAbility a great place to work, and we are committed to building a workplace culture that reflects the people we serve. With this in mind, we actively encourage applications from diverse community groups, including people with disability, people with a lived experience of mental health recovery, First Nations people, people from culturally diverse backgrounds, and people from LGBTIQA+ communities.
The Opportunity
We’re inviting a dedicated and experienced Psychosocial Recovery Coach to join our expanding team in a contractor capacity.
The Role
CoAbility is an expert in providing exceptional support services to participants with complex needs. As a Psychosocial Recovery Coach, you will work collaboratively with NDIS participants, acknowledging that each person is an expert in their own life.
This role begins as a sub-contract position, upon demonstrating exceptional performance, there is the opportunity to transition to a permanent full-time role.
Travelling to customers is a role requirement, and kilometres will be reimbursed.
Success in this role is marked by:
- Delivering outstanding customer service, ensuring that service is person-centred and actively supports the mental wellness of our customers
- Actively coaching and engaging customers to build their independence and ability to build strong, respectful relationships
- Promoting capacity and resilience through periods of complexity or change
- Collaborating with other systems of support, including those outside the NDIS landscape
- Maintaining accurate, relevant and factual notes and other documentation
- Reporting on customer progress, goals, fund utilisation, linkages to services and changes in needs or circumstances
- Managing a caseload and performing tasks autonomously
- Ensuring customers receive value-for-money support that builds their capacity and independence.
About You
You Will:
- Have a minimum of a Certificate 4 in Mental Health or other relevant Community Services-related discipline and 2 years+ of lived or work experience in mental health/psychosocial disability
- Demonstrate a strong understanding of the needs of people living with a psychosocial disability
- Demonstrate an understanding of the role of coaching in recovery and the application of these skills in a 1:1 or group setting
- Confidently facilitate and present wellbeing workshops to groups in an online and community setting
- Work with customers face to face and online to maintain connection and actively encourage them as they work on their recovery goals
- Have expertise across a diversity of disability types, including psychosocial disability and recovery-oriented practice
- Demonstrate highly developed communication, interpersonal and negotiation skills, including working and communicating effectively with clients, their families, community agencies and other professionals
- Have excellent verbal and written communication skills
- Excel at exercising judgment and initiative while meeting deadlines in a high-demand work environment
- Possess resilience and initiative, with a natural ability for problem-solving and networking
- Be process-oriented with excellent organisational and time management skills
- Demonstrate a strong work ethic and commitment to excellence
- Possess excellent computer and CRM skills
You Will Need:
- 100 points of ID
- A valid Driver’s license and comprehensively insured motor vehicle
- Full Australian working rights
- Australia Business Number (ABN)
- A valid NDIS Worker Screening Check
- Working with Children’s Check
- Public Liability and Professional Indemnity Insurance
- Valid Driver’s licence and comprehensively insured motor vehicle
- Laptop, mobile phone and stable internet connection
Why CoAbility?
- Stability: Benefit from working with a company that’s been successfully operating since 2017.
- Inclusive Culture: Our team speaks over a dozen community languages and represents an array of cultural backgrounds.
- Growth Opportunities: Take advantage of numerous pathways for career growth within the company.
- Work-Life Balance: 100% remote workforce model.
- Making a Difference: Each day offers the chance to positively impact someone’s life.
- Competitive Remuneration: Competitive subcontractor hourly rate, including Superannuation contributions.
- Comprehensive EAP: Utilise our Employee Assistance Program for professional and personal support during life’s ups and downs.
- Supportive Environment: We understand the challenges of remote work and ensure our team feels connected, supported, and valued, no matter where they are.
- Learning and Development Opportunities: Take advantage of our monthly Team Meetings, Supervision opportunities, and L&D platform.
How to Apply
Submit your application, including a resume and a cover letter expressing your passion for supporting people with disability and your vision for contributing to our team. Share your story with us – we’re eager to hear how your experiences and aspirations align with the values and goals of CoAbility.
