Our Story

Tired of watching other organisations drag their feet when it came to embracing the NDIS we decided to start our own service to see if we could improve the NDIS experience for our customers.
We began concentrating on providing one service - Support Coordination, and doing it well.

From late 2017 we have consistently refined what we offer our customers. We have grown from a micro-business (sole trader) to a company with over 50 staff who have served almost 1000 satisfied customers.

2018 was a year of consolidation. We ironed out some bugs and developed our processes, building our team of amazingly talented, dedicated and passionate professionals. We worked hard to achieve our certification and ensure that we were offering a service we could be proud of.

2019 is shaping up to be our year for diversifying. Knowing that some areas and communities are not well catered for, we have broadened our service offering to provide Direct Support to the LGBT+ community, through CoAbility Support and we are currently working on our strategy for expanding further afield into areas that lack sufficient supports.

Our belief that providing quality services and building genuinely authentic connections vastly improves a participants NDIS journey is the backbone of everything we do and ensures that CoAbility's future remains BRIGHT!

Our Story
Our Mission

Our Mission

Together, we strive to build respectful relationships with the people who access our services so that we can provide them with quality, flexible and responsive supports that promote independence and build their capacity to realise their full potential and live the life they choose.

Our Vision

A society where everyone is valued and respected for who they are regardless of their ability, race, religion, gender or sexuality. Where they are given the opportunity to fully participate in their community and live their best life.

Our Vision

Our Values

Passion

We love what we do and are passionate about the people we serve, the communities we work in and the company we work for

Respect

We respect people for who they are and learn from each other’s knowledge, skill and experience as fellow individuals on this journey of life

Integrity

We are honest, ethical and fair in all our activities. We keep our word, deliver on our promises and acknowledge our mistakes. 

Diversity

We value and embrace the uniqueness of all people and cultures. Human is the only label we see.

Excellence

Our aim is to exceed expectations and take pride in everything we do. We focus on providing high quality service to achieve the best results.

Innovative Solutions

We embrace new ideas as we try to ‘find the yes’! We reward creativity and flexibility, and revel in smart solutions

Meet Our Team

Each member of our team is hand chosen because of their skills, values and desire to make support coordination a quality experience for all NDIS participants.

Management Team

JoLuscombe

Joanne Luscombe

Operations Manager

Amber Ericksen

Regional Manager - Inner and Outer Gippsland Regions

Ruby Cattell

Ruby Cattell

Team Leader - Specialist Support Coordination

Paula Mueller

Paula Mueller

Team Leader - Support Coordination

Paulette Kelly

Paulette Kelly

Team Leader - Support Coordination

Tamara Frew

Tamara Frew

Team Leader - Support Coordination

Beth Stilo

Beth Stilo

Team Leader - Support Coordination

Operations Team

Jenine Ellis

Jenine Ellis

CEO

Cath Ellis

Cath Ellis

Learning and Design Manager

Sarah Irwin

Sarah Irwin

Business Development Manager

Hollie Ryan

Hollie Ryan

HR & Accounts Manager

Happiness Consultants

Ziggy

Senior Happiness Consultant

Dash

Happiness Consultant

Dexter

Junior Happiness Consultant

Working with you to achieve your goals!

Discover how CoAbility can help you bring your NDIS plan to life and connect you to supports who will help you achieve your goals!