A woman standing next to a group of NDIS support coordination experts sitting around a table, talking about us.

About CoAbility

Working with you to achieve your goals!

Our Story

Tired of watching other organisations drag their feet in embracing the NDIS, we decided to start our own service to improve the NDIS experience for our customers.

We began by focusing on one service—Support Coordination. We have provided this as an independent, stand-alone service for 6 years now.

Our belief that quality services and genuine, authentic connections vastly improve a participant’s NDIS journey is the backbone of everything we do, ensuring that CoAbility’s future remains BRIGHT!

Our Purpose

To provide unparalleled support that empowers individuals to overcome barriers and reach their full potential.

A cartoon illustration of Plan Navigators doing different NDIS tasks throughout the day.
An illustration of a man and a woman talking to each other.

Our Vision

A just world where every person, regardless of their location or circumstance, has access to the support they need to thrive, connect, and live a BIG, fulfilling life.

Our Mission

To enrich lives by fostering independence, promoting equity, and creating meaningful opportunities for participation and growth.

A group of people on a computer screen having virtual support coordination.

Our Values

Autonomy

We believe in fostering independence and building capacity in our customers, encouraging them to take charge of their lives and make their own choices.

Respect

Respect is at the heart of all our interactions. We approach everyone with empathy, dignity, and a deep understanding of their unique journey.

Inclusion

We are committed to creating inclusive environments where diversity is celebrated and everyone feels valued, heard, and included.

Integrity

Integrity guides our actions. We operate with transparency, honesty, and a commitment to doing what is right.

Excellence

Our dedication to quality drives us to consistently deliver exceptional services and pursue continuous improvement in all our endeavours.

Collaboration

We believe in the power of collaboration, working together with our clients, partners, and community to achieve shared goals and create impactful, lasting change.

Meet Our Management Team

Our skilled Managerial Team work behind the scenes to ensure smooth operations, providing essential support to both our participants and the team. They are committed to creating a seamless experience for all.

Jenine Ellis

Managing Director

Shilpi Bhattacharyya

General Manager

Sarah Irwin

Intake Manager

Meet Our Support Coordinators

This passionate team is dedicated to making a meaningful difference in the lives of our participants and their families. They offer a range of services, from Support Coordination and Specialist Support Coordination and Recovery Coaching, always striving to provide the best possible care and assistance.

Amira

Support Coordinator – Southeast Melbourne

Amy

Support Coordinator – Outer Southwest Melbourne

Andrew

Support Coordinator – Inner West Melbourne

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Anu

Support Coordinator – Bayside Melbourne

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Bec

Support Coordinator – Northern Suburbs Melbourne

Bernadette

Support Coordinator – Yarra Ranges

Emma

Support Coordinator – Outer Southeast Melbourne

Eryn

Support Coordinator – Central Gippsland

Farhad

Support Coordinator – Outer Southeast Melbourne

Fiona

Support Coordinator – Outer Southeast Melbourne

Hari

Support Coordinator – Northern Suburbs Melbourne

James

Support Coordinator – Inner East Melbourne

Marcela

Support Coordinator – Northern Melbourne Suburbs

Matt

Support Coordinator – Eastern Suburbs Adelaide

Mel

Support Coordinator – Macedon Ranges

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Natalie

Support Coordinator – Outer East Melbourne

Rebeka

Support Coordinator – Outer West Melbourne

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Louise

Support Coordinator – Victorian Goldfields

Sarath

Support Coordinator – Outer Southeast Melbourne

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Tori

Support Coordinator – Outer Southeast Melbourne

Warda

Support Coordinator - Inner North Melbourne

Meet Our Happiness Consultants

Our Happiness Consultants remind us daily of the importance of joy, presence, and unconditional support. They may not manage spreadsheets or answer phone calls, but they excel at lifting spirits, spreading smiles, and keeping the CoAbility team grounded. Their role is simple yet vital: creating moments of happiness for everyone they meet.

Ziggy

Senior Happiness Consultant

Dash

Happiness Consultant

Dexter

Junior Happiness Consultant

Working with you to achieve your goals!

Discover how CoAbility can help you bring your NDIS plan to life and connect you to supports who will help you achieve your goals!