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Our Story

Tired of watching other organisations drag their feet in embracing the NDIS, we decided to start our own service to improve the NDIS experience for our customers.

We began by focusing on one service—Support Coordination. We have provided this as an independent, stand-alone service for 6 years now.

Our belief that quality services and genuine, authentic connections vastly improve a participant’s NDIS journey is the backbone of everything we do, ensuring that CoAbility’s future remains BRIGHT!

Our Purpose

To provide unparalleled support that empowers individuals to overcome barriers and reach their full potential.

A cartoon illustration of Plan Navigators doing different NDIS tasks throughout the day.
An illustration of a man and a woman talking to each other.

Our Vision

A just world where every person, regardless of their location or circumstance, has access to the support they need to thrive, connect, and live a BIG, fulfilling life.

Our Mission

To enrich lives by fostering independence, promoting equity, and creating meaningful opportunities for participation and growth.

A group of people on a computer screen having virtual support coordination.

Our Values

Autonomy

We believe in fostering independence and building capacity in our customers, encouraging them to take charge of their lives and make their own choices.

Respect

Respect is at the heart of all our interactions. We approach everyone with empathy, dignity, and a deep understanding of their unique journey.

Inclusion

We are committed to creating inclusive environments where diversity is celebrated and everyone feels valued, heard, and included.

Integrity

Integrity guides our actions. We operate with transparency, honesty, and a commitment to doing what is right.

Excellence

Our dedication to quality drives us to consistently deliver exceptional services and pursue continuous improvement in all our endeavours.

Collaboration

We believe in the power of collaboration, working together with our clients, partners, and community to achieve shared goals and create impactful, lasting change.

Meet Our Management Team

Our skilled Managerial Team work behind the scenes to ensure smooth operations, providing essential support to both our participants and the team. They are committed to creating a seamless experience for all.

Jenine Ellis

Managing Director

Shilpi Bhattacharyya

General Manager - Service Delivery

Sarah Irwin

Intake Manager

Meet Our Support Coordinators

This passionate team is dedicated to making a meaningful difference in the lives of our participants and their families. They offer a range of services, from Support Coordination and Specialist Support Coordination and Recovery Coaching, always striving to provide the best possible care and assistance.
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Andrew

Support Coordinator

Anne

Support Coordinator

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Bec

Support Coordinator

Belinda

Support Coordinator

Bernadette

Support Coordinator

Devana

Support Coordinator

Eryn

Support Coordinator

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Ethel

Support Coordinator

Fiona

Support Coordinator

Hari

Support Coordinator

James

Support Coordinator

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Julia

Support Coordinator

Kate

Practice Leader

Marcela

Support Coordinator

Matt

Support Coordinator

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Mel

Support Coordinator

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Orla

Support Coordinator

Penelope

Support Coordinator

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Saima

Support Coordinator

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Sarah

Support Coordinator

Sarah

Support Coordinator

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Sarath

Support Coordinator

Sharon

Support Coordinator

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Sinead

Support Coordinator

Syeda

Support Coordinator

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Tori

Support Coordinator

Yon

Support Coordinator

Working with you to achieve your goals!

Discover how CoAbility can help you bring your NDIS plan to life and connect you to supports who will help you achieve your goals!