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Join CoAbility, a trusted leader in independent NDIS Support Coordination.

Since our inception in 2017, CoAbility has been at the forefront of NDIS Support Coordination, championing a people-first approach to everything we do. With our team of dedicated experts, we’ve crafted thousands of success stories for NDIS participants nationwide.

The Opportunity

This role is for a contractor, meaning you’ll manage your sole trader business obligations, including insurance, tax, and other business expenses.

By partnering with CoAbility, you’ll benefit from:

  • Leadership and Infrastructure: Access a proven framework and supportive leadership to help you thrive.
  • Mentoring and Support: Be part of a close-knit team of experienced coordinators.
  • Flexible Working Hours: Set your schedule to maintain a healthy work-life balance.
  • Competitive Remuneration: Enjoy competitive rates, including superannuation.
  • Admin Support: Focus on Support Coordination while we handle referrals and client onboarding.

The Role

As a CoAbility Support Coordinator, you will be pivotal in providing exceptional support services to Level 2 and 3 participants. Your work will directly impact and make a real difference in the lives of our participants.

Your primary responsibilities will include:

  • Achieving Participant Outcomes: Develop tailored support solutions, assist with plan reviews, and report on achieved outcomes.
  • Empowering Participants: Help participants connect with services, understand their NDIS plans, and build self-advocacy skills.
  • Navigating Challenges: Assist with negotiating service agreements, reducing barriers, and addressing crises.
  • Building Resilience and Support Networks: Resolve points of crisis, strengthen participant networks, and collaborate with various stakeholders.
  • Upholding Organisational Standards: Model and reinforce CoAbility’s values, culture, and practices.

What We’re Looking For

  • Relevant tertiary qualification (e.g., Social Work, Occupational Therapy, Community Services) and at least 2 years experience in NDIS Support Coordination or case management. (Or relevant transferable skills)
  • Demonstrated knowledge of the NDIS and a deep understanding of the disability support sector.
  • Excellent communication and interpersonal skills, with the ability to build trust and rapport with diverse clients.
  • Strong problem-solving and decision-making abilities, with a focus on achieving the best outcomes for participants.
  • Proficiency in using digital systems and technologies to support your work.
  • A genuine passion for making a difference in the lives of people with disabilities.

You will also need:

  • 100 Points of Identification.
  • A valid Driver’s License and comprehensively insured motor vehicle.
  • Full Australian working rights.
  • An Australian Business Number (ABN).
  • A valid NDIS Worker Screening Check.
  • Your State’s Working with Children Check.
  • Public Liability and Professional Indemnity Insurance.
  • Copies of relevant course certification.
  • A proactive and solutions-focused approach to challenges.

Why CoAbility?

  • Stability: Benefit from working with a company that’s been successfully operating since 2017.
  • Inclusive Culture: Our team speaks over a dozen community languages and represents an array of cultural backgrounds.
  • Growth Opportunities: Take advantage of numerous pathways for career growth within the company.
  • Work-Life Balance: 100% remote workforce model with flexible working arrangements to fit your lifestyle.
  • Making a Difference: Each day offers the chance to positively impact someone’s life.
  • Competitive Remuneration: Competitive subcontractor hourly rate, including Superannuation contributions.
  • Comprehensive EAP: Utilise our Employee Assistance Program for professional and personal support during life’s ups and downs.
  • Supportive Environment: We understand the challenges of remote work and ensure our team feels connected, supported, and valued, no matter where they are.
  • Learning and Development Opportunities: Take advantage of our monthly Team Meetings, Supervision opportunities, and L&D platform.
  • Values-Driven Organisation: We consistently walk the talk, ensuring we have a meaningful impact on the lives of those we serve.

About Us

CoAbility is more than a service provider; we’re a team united by the belief that everyone deserves the opportunity to live a fulfilling, independent life. Our team is driven by a shared commitment to empowering our clients and ensuring they have access to the resources and services they need. If you want to make a real difference in the lives of others, we’d love to hear from you.

At CoAbility, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with disability, and the LGBTIQA+ and CALD communities.

We are also a Child-Safe organisation committed to ensuring the safety and well-being of all children in our everyday practices. Before commencing, successful applicants must undergo a comprehensive screening process.

How to Apply

Submit your application, including a resume and a cover letter expressing your passion for support coordination and your vision for contributing to our team. Share your story with us – we’re eager to hear how your experiences and aspirations align with the values and goals of CoAbility.

Apply Now